30 days right of return / return
If you are not completely satisfied with an item, please return it to us within 30 days. This 30-day period begins on the day the product was delivered to you. Timely return to us is sufficient to comply with the 30-day period. After receipt of the goods, you will immediately receive a credit note to redeem a new product or a transfer in the amount of the purchase price to the means of payment you used. We not only promise you that - we guarantee it.
In order to achieve a smooth process, please request a return form from us for your return. Please have the posting of your return/returns acknowledged by the post office. Shipping and return costs are the responsibility of the buyer. You are welcome to contact us for further information.
Please note that you may only use the delivered goods for the purpose of testing. In the event of further use, we reserve the right to demand appropriate compensation. The restrictions mentioned, which result from the return modalities listed, only apply in any case after the statutory cancellation period has expired. You can, of course, make full use of your statutory right of withdrawal when making a return.
Guarantor within the meaning of § 479 BGB is myherba.shopping, owner: Annie Zaremba Ortliebstr. 6, 10365 Berlin.